FAQs

Have questions about what it’s like to work together? Check out these frequently asked questions. If you don’t see your question here, click here to get in touch.

  • Our primary office is located In Litchfield Park, Arizona. We are off Indian School Road between Dysart Road and Litchfield Road at 501 E. Plaza Circle, Suite B, Litchfield Park, AZ 85340.

    Kenni Uribe, LCSW, also travels to Colorado and Wyoming for Intensive Therapy Sessions . Office location varies.

    We offer virtual appointments for clients in Arizona, Colorado, and Wyoming.

  • All of our therapist’s provide online therapy for clients who live throughout the state of Arizona and Colorado. Kenni also provides online therapy for clients in Wyoming.

    You can access telehealth by logging into the client portal. Please ensure you have a secure location, with privacy, to attend your session. You will need to be prepared to provide your therapist with the physical address of where you are located during the session as well as the closest police station and hospital - this information is required in the event of an emergency.

    Please note, we will not conduct therapy if you are driving or in a public space such as a restaurant, retail store, or family gatherings due to safety and privacy concerns.

  • Our private pay fees range from $100-$130 per session. Fees for Therapy Intensives can be found on the “Therapy Intensives” page.

    All fees, including private pay sessions, copays, and coinsurance, can be paid via debit or credit card.

    We also accept most major insurances including: Aetna, BCBS, Cigna, United Health Care, TriWest and Medicare.

  • Please note that not all providers accept the same insurances.

    ARIZONA
    Kenni Uribe, LCSW: Aetna, BCBS, Cigna, UHC, TriWest, and Medicare.
    Elizabeth Moore, LAC: Aetna, BCBS, and Cigna

    COLORADO
    Kenni Uribe, LCSW: Aetna, BCBS, Cigna, TriWest, and Medicare.
    Elizabeth Moore, LAC: BCBS

    WYOMING
    Kenni Uribe, LCSW: Aetna, BCBS, Cigna, UHC, TriWest, and Medicare.

    If you are unsure if we except your specific plan, please contact us directly at 623-252-0163.

    We do not accept any Medicaid or AHCCCS plans.

  • If you don’t have health insurance or you plan to pay for health care bills yourself, generally, health care providers and facilities must give you an estimate of expected charges when you schedule an appointment for a health care item or service, or if you ask for an estimate. This is called a “good faith estimate.”

    A good faith estimate isn’t a bill. The good faith estimate shows the list of expected charges for items or services from your provider. Because the good faith estimate is based on information known at the time your provider or facility creates the estimate, it won’t include any unknown or unexpected costs that may be added during your treatment or costs for reports, records requests, and case management services.

    Generally, the good faith estimate must include expected charges for: • The primary item or service • Any other items or services you’re reasonably expected to get as part of the primary item or service for that period of care.

  • We do not offer sliding fee rates but we offer a 12-week sliding scale program for clients who wish to work with us on targeted treatment goals and are not able to pay our full fee. Sliding scale program slots are limited.

  • Yes! We offer Flexible Financing with CareCredit, Klarna, and Affirm for Therapy Intensives ONLY.

    The CareCredit health, wellness, and personal care credit card gives you a convenient, flexible way to pay for care for the whole family—With everyday promotional financing for purchases of $200 or more, you can pay over time with convenient monthly payments. *

    See if you prequalify with no impact to your credit score. CLICK HERE.

    *Subject to credit approval. Minimum monthly payments required. See carecredit.com for details.

  • In your first appointment, you will meet with your therapist to go over the paperwork you completed beforehand. You'll discuss confidentiality, how to contact your therapist, and scheduling policies. The therapist will then ask for more details about why you’re seeking therapy and your background. This information helps us understand what might be affecting your situation and to create treatment recommendations.

    Once we gather your history, which may take more than one session, you and your therapist will set your treatment goals and make a treatment plan. At this stage, your therapist will suggest what type of therapy could help you and how often you should come in for appointments.

  • It's not possible to answer this on a general FAQs page. Everyone's situation is different. How long counseling takes to help you reach your goals depends on your desire for growth, your commitment, and your reasons for seeking help.

  • If we see each other outside of the office, we will not acknowledge you first. Your right to privacy and confidentiality is of the utmost importance to us, and we do not wish to jeopardize your privacy. However, if you acknowledge us first, we will be more than happy to say hello and speak briefly with you, but we feel it appropriate not to engage in any lengthy discussions in public or outside of the office.

“Courage starts with showing up and letting ourselves be seen.”

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“Courage starts with showing up and letting ourselves be seen.” —